KB977165 BSOD without Root CD or DVD access

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KB977165 BSOD without Root CD or DVD access

Berichtdoor bogy op 13 Feb 2010 18:03

I've encountered the problem with kb977165 on one of my customers' laptops. That means that after the latest update in februari 2010 all of a sudden the computer keeps on restarting and giving a BSOD. There are many solutions to be found on the web, but none of them help you if you don't have access to a CD/DVD drive on the system or if your administrator password is lost.

The system doens't have a CD/DVD drive, and i cannot logon to it with a recovery cd.

So i put the harddisk into another computer and looked for the KB977165 installation directory.
Since i can't invoke the "batch spuninst.txt' from within another windows installation i had to find a workaround.

So i did this:

- open a consolewindow (cmd) and go to the kb's folder; in my case that's j:\WINDOWS\$NtUninstallKB977165$\spuninst (use CD X:\WINDOWS\$NtUninstallKB977165$\spuninst replace X with the current driveletter of the attached disk)
- copy the spuninst.txt to spunbat.bat (copy spuninst.txt spunbat.bat)
- open the spunbat.bat with an editor (notepad spunbat.bat)
- search and replache the "c:\" entries with "x:\", where x is the current driveletter of the attached disk's windowpartition
- save the file
- run the file (spunbat)

now place the disk back into the notebook and you should be up and running again...

Note: i ran a antivirus on the disk prior to the kb uninstallation procedure, so i strongly advice you to do so before you start with this procedure.
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